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Bugs, bugs, bugs > Spontaneous Logout

Spontaneous Logout

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From: Dodger
This Post:
00
143243.1
Date: 5/8/2010 10:31:05 AM
Overall Posts Rated:
807807
Recently I get logged out pretty often during games and even during browsing through the sites, even just seconds after I clicked on a link within BB.
Browser: Safari 4.0.5 on Mac 10.6.3

From: BB-Marin

This Post:
00
143243.2 in reply to 143243.1
Date: 5/9/2010 12:12:46 PM
TrenseRI
III.2
Overall Posts Rated:
36003600
Second Team:
ChiLeaders
Can you elaborate on how exactly this happens? Did you try the obvious solutions, clearing cache and cookies? Regards

From: Dodger

This Post:
00
143243.3 in reply to 143243.2
Date: 5/9/2010 2:56:13 PM
Overall Posts Rated:
807807
Yeah I've cleaned my cache and all.

Within games, the scoreboards disapears, so I reload the page and get forwarded to the login, although the match viewer is still visible in the main screen.
Same behavior is during random browsing in buzzerbeater. For example I klick on my team and afterwards on team stats I'll forwarded to the login page with the team stats shown in the main screen.
Sometimes the standard arror message "oops something got wrong" appears. Next time I'll take a screen and upload it.

Unfortunately the behavior seems to be random, although I heard other users get logged out from time to time as well.

From: BB-Marin

This Post:
00
143243.4 in reply to 143243.3
Date: 5/10/2010 8:22:01 AM
TrenseRI
III.2
Overall Posts Rated:
36003600
Second Team:
ChiLeaders
If you get an error page, please log your IP and the page you clicked on.

Seems like you get logged out every now and then which is not that uncommon. Some users reported that opening a lot of BB windows quickly or just surfing through the site very quickly can get you logged out. How often do you get logged out (every couple of minutes? less?)?

From: Dodger

This Post:
00
143243.5 in reply to 143243.4
Date: 5/18/2010 1:34:06 PM
Overall Posts Rated:
807807
Thanks for taking care of, really appreciate it.

15 minutes into the current game, I got logged out three times.
The game ticker was open in one tab and I browsed through some buzzerbeater pages sin another, but no quick page changes.
I observed the logout after clicking on the following pages: (34652), (20540042) and the roster page of (34701)
IRC-Chat is running in another program.

EDIT:
Seconds after posting I got logged out again. I had just closed the opened tabs described above (except the game viewer, of course).
I observed being logged of due to the missing live ticker on the top. A click on the forum link send me (after a new login) to http://www.buzzerbeater.com/errorpage.aspx?aspxerrorpath=/community/forum/default.aspx

Last edited by Dodger at 5/18/2010 1:37:48 PM

From: BB-Marin

This Post:
00
143243.6 in reply to 143243.5
Date: 5/18/2010 3:16:48 PM
TrenseRI
III.2
Overall Posts Rated:
36003600
Second Team:
ChiLeaders
I'm trying to recreate the error but since I don't have OS X, I am unsuccessfull. I'll try installing Safari on Windows but I doubt it will be the same. If you have some way of recreating the logout every time, please let me know. As for the error, it's directly connected to the logout.

This Post:
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143243.7 in reply to 143243.1
Date: 6/12/2010 5:04:02 AM
Overall Posts Rated:
587587
Browser: Safari 4.0.5 on Mac 10.6.3

I didn't have these problems with Safari 4. However, now on Safari 5.0 I am experiencing these logout problems. I also have Mac OS X 10.6.3.

There is no pattern to this. It seems to happen mostly when quickly opening new pages/new windows. There have been reports about this sort of problem on IE/Win, but this wasn't a problem on Safari before (at least on my systems, I run two Macs). I will actually check later with the other Mac, I think I still have Safari 4 on that one.

This Post:
00
143243.8 in reply to 143243.7
Date: 6/14/2010 12:50:09 PM
Overall Posts Rated:
587587
No problem on Safari 4.0.4.