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Bugs, bugs, bugs > BB too busy

BB too busy (thread closed)

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From: PIm
This Post:
00
146455.1
Date: 6/12/2010 3:00:20 PM
Overall Posts Rated:
6262
My player Sébastien Vieira (4665654) was on the transfert list for 3M.. the end of bid was 20h48 ( GMT+1) when the server is busy...
I'm sure 3M is a very very good price for this player and im sure there would be a bid...
Now it's too late the dead line is sunday... thanks

Last edited by PIm at 6/12/2010 5:30:14 PM

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From: kaygee
This Post:
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146455.2 in reply to 146455.1
Date: 6/12/2010 3:29:02 PM
Overall Posts Rated:
173173
I have a similar problem.

My player (3195388) was on the transfer list with a deadline of 20:44 CET tonight. I am absolutely sure that the buzzerbeater.com site was unavailable at that time and I received a message that the server was too busy. This lasted for some 10-15 minutes, and my player was sold at 841.000.

I am also sure that if the site was unavailable for me then it was unavailable for all other users as well. This price is ridiculous for him as he is rated 14 for inside shot, 9 for rebounding and 13 for inside defence. His estimated value according to the calculations on his page was 1.600.000-2.000.000.

I think it is unfair to me there were at least 5-6 other users making a bid on him. That could have improve his price if the site had been working correctly. That is a terrible loss for my team, the unavailability of the site played a major role in this unfair price.

I would not have made a complaint if the circumstances had been fair, but this is unfair, and I think the problem should be dealt with immediately.

Looking forward to an early reply.

kaygee

Last edited by kaygee at 6/12/2010 4:03:43 PM

This Post:
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146455.3 in reply to 146455.2
Date: 6/12/2010 4:14:31 PM
Overall Posts Rated:
406406
I experienced the same problem a few months ago - you wont get any money and your player will stay with the team that bought him.

This Post:
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146455.4 in reply to 146455.3
Date: 6/12/2010 4:31:29 PM
Overall Posts Rated:
173173
No, I must be compensated for that. Somehow. It must happen. If it does not, I will stop playing this game right at that moment.

It was not my fault, it was the problem of the site. How can anyone say that the idea of this game is to provide fair terms for everyone if it stays like that.

That was not a fair bidding process. I would not complain about the price, if it was a continuous process. But it was not. It was stopped and it led to losses. Unfair... That is all I can say about it.



Last edited by kaygee at 6/12/2010 4:32:03 PM

This Post:
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146455.5 in reply to 146455.4
Date: 6/12/2010 4:54:24 PM
Overall Posts Rated:
406406
Then you should quit the game - I really doubt you will get compensated, when this happened to me I had three players on the market, all of them were sold for less than expected.

BB will tell you that it was your fault listing the player for a price you did not want to sell him...

From: PIm
This Post:
00
146455.6 in reply to 146455.4
Date: 6/12/2010 4:54:56 PM
Overall Posts Rated:
6262
With this "nice" event.. i can't try to have another guard for my Playoffs... thanks BB for ur no-reaction ( i would hope in fact, that you retake the player on the market tonight (GMT+1) before 23-24h.. now it's to late there are nobody on BB) !

For Resume:

-I don't sell my player before the PO's deadline
- I can't try to have a guard for my PO
- I must pay 91k for the salary monday !!!

A very good night

Last edited by PIm at 6/12/2010 5:10:30 PM

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This Post:
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146455.7 in reply to 146455.5
Date: 6/12/2010 5:30:35 PM
Overall Posts Rated:
173173
Please, try to understand what I am saying.

I would NEVER have made a complaint, if the bidding process had been fair. I would have been happy with any price within the frame of a fair process. But the process went wrong, and that is why I am angry. And that is not my fault. How can anyone say that I should bear all costs of the fault. Do not tell me that I should have put him on the market for a price of this and that I chose to put him on the market for 1000 expecting a fair process. I did not put him on the market for 1,5 million, I could have done that, but it seems that I was too naive to expect a fair market process. Nobody should expect any player to know exactly the value of his players, that is why the market is there. I left it on the market to create a price for him, but the market was denied to do that. Im am complaining because of the process!!!

Until this point I have been sure that this is a fair game and provides equal terms for everyone, but now I think it is just science fiction fairytale.

This Post:
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146455.8 in reply to 146455.7
Date: 6/13/2010 5:07:25 AM
Overall Posts Rated:
406406
I understand your point, and I had the same arguments like you when this happened to me - in my case I even had three players auctions ending at the same time when the BB-page was not accessible.

I too think that this is not fair, but the reality is that nothing will be done in your favor - don't even expect to get an answer from one of the BB.

This Post:
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146455.9 in reply to 146455.8
Date: 6/13/2010 8:57:43 AM
Overall Posts Rated:
173173
But there is a problem and they should give a reply. If they do not then why does a bug forum exist???

This Post:
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146455.10 in reply to 146455.9
Date: 6/13/2010 12:44:49 PM
Overall Posts Rated:
196196
Im surprised there is no comment so far... there was a blip on the site for at least 10mins whilst I was posting up some stuff in a fed. I sympathize with those that it affected...

I think you are being a bit harsh Knecht on the BB's - I think if they agree the site was proving troublesome for a certain period things will be amended to help those that were effected.


From: BB-Mark

To: PIm
This Post:
00
146455.11 in reply to 146455.1
Date: 6/13/2010 1:09:34 PM
Molson Canadians
III.5
Overall Posts Rated:
9191
Plm and kaygee,

Unfortunately, unexpected downtime can occur and our policy is not to affect transfers after the fact. We do our best to postpone transfers if we can catch them in time, but this is one of the sad truths of online gaming.

kaygee -- we always recommend that people set a starting price for their transfers that they would not be unhappy receiving for the sale, especially for expensive players. In that case, if there are unexpected downtime issues on the site, you don't risk what happened this time. Though I'm sure it's not what you had wanted to hear, this is the fairest response we can offer and the only acceptable policy we have in this regard.

Plm -- The player was returned to you since he was never sold. While it's little consolation, I expect that the value will not drop substantially compared to selling him at the start of next season.

We will continue working on all downtime issues to ensure they are as infrequent as possible. We really do try our best with the resources we have available. Thank you all for your continued patience.