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Server Busy & Player transfers

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From: Vipexa
This Post:
00
218438.1
Date: 5/22/2012 6:07:30 PM
BC Eguisheim
III.11
Overall Posts Rated:
5656
Second Team:
Wettolsheim Turtles
Hi

This Evening it was not possible to access to the site for about 30 minutes.

A significant number of player transfers were completed during this period.

I put one of my players for sale with a starting price at $ 1, the sale was completed while BB was inaccessible.

Result no one could bid and my player was sold for half its value!

I lost everything, my player and no money to recruit others!

Why have all the transfers they not been canceled and postponed a few hours?

From: CoachSK
This Post:
00
218438.2 in reply to 218438.1
Date: 5/22/2012 7:43:12 PM
Overall Posts Rated:
431431
Yes the server has been down the past 2 days, and both times it went down I was trying to bid on someone and couldnt get them, so this has been a big problem for many users. Please fix this so we don't have any future problems.

From: Phoenix

This Post:
00
218438.4 in reply to 218438.3
Date: 5/23/2012 3:06:07 AM
Overall Posts Rated:
689689
The only thing that I don't understand is the fact that, when the server is impacted, all the transferts are delayed of one hour (or more), but sometimes not.
Yesterday evening a 18yo french legend potential was on sale. Two great managers, known for their training abilities, wanted to buy him with very big paycheck. But they couldn't bid in the end so the player gone to another manager. Sometimes, one transfer can impact an entire community...
I know you already do an incredible lot of work and you can't be omnipresent, but it's frustrating in case like this.

Le forum francophone dédié à Buzzerbeater : (http://buzzerbeaterfrance.forumpro.fr/) Vous y trouverez conseils et partage
From: BB-Marin

This Post:
00
218438.6 in reply to 218438.1
Date: 5/23/2012 5:20:28 AM
TrenseRI
II.1
Overall Posts Rated:
36023602
Second Team:
ChiLeaders
As you are aware, we reschedule transfers when we can. Sometimes, these unforeseen things happen (unexpected downtime) and they catch us off guard.
I know you don't want to hear it, but not setting players for $1 could have prevented an unwanted sale.

From: Phoenix

This Post:
00
218438.7 in reply to 218438.5
Date: 5/23/2012 7:33:27 AM
Overall Posts Rated:
689689
I don't think you meant to address your message to me.

Of course I didn't, my bad ;)

Le forum francophone dédié à Buzzerbeater : (http://buzzerbeaterfrance.forumpro.fr/) Vous y trouverez conseils et partage
From: Vipexa

This Post:
00
218438.8 in reply to 218438.6
Date: 5/23/2012 12:21:58 PM
BC Eguisheim
III.11
Overall Posts Rated:
5656
Second Team:
Wettolsheim Turtles
I accept the risk to start at 1$, but I expect a running Web site.

The target is to sell the players at the right Market price, but this is not possible if Buzzerbeater is down.

I know you don't want to hear it, but it seems that the only way to show my dissatisfaction is not to renew my supporter subscription.



Last edited by Vipexa at 5/23/2012 1:11:54 PM

From: BB-Marin

This Post:
00
218438.9 in reply to 218438.8
Date: 5/23/2012 2:10:03 PM
TrenseRI
II.1
Overall Posts Rated:
36023602
Second Team:
ChiLeaders
You're saying that as if we brought the site down on purpose. I assure you, downtime is the last thing we want but it still happens.

From: Vipexa

This Post:
11
218438.10 in reply to 218438.9
Date: 5/23/2012 2:47:35 PM
BC Eguisheim
III.11
Overall Posts Rated:
5656
Second Team:
Wettolsheim Turtles
I know (hope) that you are not doing it on purpose.

But as for others services, if he doesn't work like I expect it should work, I stop to pay for this service.

But the problem is not the downtime, it's the way you manage the effects of the unexpected downtimes.




Last edited by Vipexa at 5/23/2012 2:53:09 PM

This Post:
00
218438.11 in reply to 218438.10
Date: 5/23/2012 5:37:06 PM
Overall Posts Rated:
32293229
I know (hope) that you are not doing it on purpose.

But as for others services, if he doesn't work like I expect it should work, I stop to pay for this service.

But the problem is not the downtime, it's the way you manage the effects of the unexpected downtimes.




Downtime has never, in all the history of BB, ever caused a player to sell for less than the amount he was listed at.