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Bugs, bugs, bugs > Buying Supporter

Buying Supporter

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This Post:
00
265368.1
Date: 12/7/2014 11:18:08 AM
Overall Posts Rated:
55315531
A German user told me he had problems buying Supporter. So I tried to buy another year 2nd team.

At first I choose the option "Pay by cash", then I select "2nd team only for 1 year".

But instead of being able to buy it, this screen comes up: (https://www.paybycash.com/order/invalidorder.php)

Another useer just reproduced the problem.

From: BB-Marin

This Post:
00
265368.3 in reply to 265368.2
Date: 12/7/2014 2:49:52 PM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
Pay by Cash is currently unavailable due to some rebranding they are going through. I'll try to make sure to enable it soon as I can, but it may take some time.

This Post:
00
265368.4 in reply to 265368.3
Date: 3/4/2015 4:59:22 PM
Overall Posts Rated:
55315531
Since my 2nd team is running out in a few weeks I got an email today from PayByCash today. They reminded me of renewing the abo. So I tried to do that using the PaybyCash-Option under "Supporter". But this still doesn't work. I'm again getting the following message:

Invalid Order

We're sorry. The information passed with you to our site has failed our authentication checks. For your security and proper processing, we validate all orders.

The PayByCash Web Operations Team has been alerted to this error and will work to correct this problem as soon as possible.

We're sorry for your inconvenience!
Click here to visit the PayByCash home page

Link: (https://www.paybycash.com/order/invalidorder.php)

Would be nice if you could find a solution soon since I don't have PayPal or other options to pay.

This Post:
00
265368.5 in reply to 265368.4
Date: 3/4/2015 5:45:45 PM
Overall Posts Rated:
11011101
Same for me.

From: Janse

This Post:
11
265368.6 in reply to 265368.5
Date: 3/13/2015 2:15:54 AM
Crocodile Dunky
III.1
Overall Posts Rated:
24312431
Still not working... and I don't have a Paypal-account.

Rechtschreibfehler sind kostenlos.
From: BB-Marin

This Post:
00
265368.7 in reply to 265368.6
Date: 3/13/2015 6:54:38 AM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
I've updated the "Read first: Known issues, reporting a bug" thread with the explanation. Basically, this is what it says:
"Payment option down

PayByCash doesn't work: Since the company that owns PayByCash (or PBC) has been bought by another company, they have been in the process of rebranding for quite some time now. Their new name will be UltimatePay once they make it work for BB. We have prepared and tested the new system but they are having some issues or have just decided not to let it go public for BB. This is baffling for us since it will soon be almost a year.

So, as an alternative, we advise our users to use AdKnowledge SuperRewards instead. Actually, it's quite simple: buy Supporter points using their payment system and then use those to buy Supporter or the second team option. They even have bank transfer and cash options!"