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Bugs, bugs, bugs > Arena prices did not change from 1st of February

Arena prices did not change from 1st of February

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From: Aizen
This Post:
00
298373.1
Date: 2/5/2019 4:18:46 PM
Overall Posts Rated:
4141
Hello, I have an issue with the current prices of my arena: they were lowered by me on the 1st of February but today they are still not changed and I played a home matched with different prices then I intendend to.

You can see prices changed twice, but the second time did not actually happened.

From: Aizen

This Post:
00
298373.2 in reply to 298373.1
Date: 2/6/2019 7:00:35 AM
Overall Posts Rated:
4141
any news? is there a faster way to get a reply or is it the only way to signal bugs?

if so, you wanna rethink of something more effective... you know for when the app will come out.

From: Aizen

This Post:
00
298373.3 in reply to 298373.2
Date: 2/7/2019 5:27:24 AM
Overall Posts Rated:
4141
just in case you guys find somebody to help out, here's a screen of what happened as I changed again since am sensing this won't be solved or looked into it... I mean these are not the prices I intended to have had for the game.

(https://imgur.com/a/93mKaxI)

From: BB-Marin

This Post:
33
298373.4 in reply to 298373.3
Date: 2/11/2019 3:07:22 PM
TrenseRI
III.2
Overall Posts Rated:
36003600
Second Team:
ChiLeaders
This is probably caused by some process being locked with your price change, I can't find another explanation really. The prices should have been changed but due to the fact that another price change was done after the match and we don't have super detailed historical data, I can't really figure out too much about it nor how much income you would have had with those prices. If you want, we can wait a couple of weeks, see how much those next home matches generate in income, take an average and upgrade this attendance to that. How does that sound?

From: Aizen

This Post:
00
298373.5 in reply to 298373.4
Date: 2/11/2019 6:29:06 PM
Overall Posts Rated:
4141
That sounds reasonable to me, thank you.

From: Aizen

This Post:
00
298373.6 in reply to 298373.4
Date: 2/27/2019 1:44:24 AM
Overall Posts Rated:
4141
Alright, 1/3 of the season has gone by. How can we process this?

I have all wins and twinkered with the arena at some point too... kinda hard to determine the error I guess.

From: BB-Marin

This Post:
11
298373.7 in reply to 298373.6
Date: 3/17/2019 10:59:30 AM
TrenseRI
III.2
Overall Posts Rated:
36003600
Second Team:
ChiLeaders
Hi,

no worries, we have the data we need now. Your attendance has been recalculated and a reimbursement has been issued!

Thank you for being patient and polite!

From: Aizen

This Post:
00
298373.8 in reply to 298373.7
Date: 3/17/2019 11:09:02 AM
Overall Posts Rated:
4141
Thanks alot for your help!