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Supporter

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This Post:
00
301637.1
Date: 11/6/2019 5:51:01 AM
Overall Posts Rated:
3636
I BB-mailed BB-Marin about this but he didn't respond, so I will post it here:

I purchased supporter for 3 months two days ago and it still isn't on my account. Is it one of the issues of the site or is there a problem with my payment?

This Post:
00
301637.2 in reply to 301637.1
Date: 11/9/2019 7:05:45 PM
Arsenal 98
II.3
Overall Posts Rated:
282282
Second Team:
Stamford Snow Leopards
Ah! Well I'm glad it's not just me...I was going to post a thread soon as well.

I extended my Utopia team for a year on the 6th but it's not updated yet. I've got until the 14th until my team expires so need a fix before then.

Messaged Marin yesterday so not ages ago...

This Post:
00
301637.3 in reply to 301637.2
Date: 11/11/2019 6:18:34 AM
TrenseRI
II.1
Overall Posts Rated:
36073607
Second Team:
ChiLeaders
Sorry for the inconvenience, both your cases should now be fine. Cheers!

This Post:
00
301637.4 in reply to 301637.3
Date: 11/13/2019 10:38:03 AM
Spartak Reds
II.3
Overall Posts Rated:
5252
I purchased a supporter for 3 months and it still isn't on my account . Usually it takes a few minutes - not this time ( Can you have a look at the problem ?

From: Joey4e
This Post:
00
301637.5 in reply to 301637.3
Date: 11/13/2019 2:41:51 PM
Overall Posts Rated:
00
I purchased 2nd team a week ago also, still nothing happened.. If it can get looked into

Second Team:
Creating second team... Please check a bit later.

Last edited by Joey4e at 11/13/2019 2:42:34 PM

From: Jaximus

This Post:
00
301637.6 in reply to 301637.4
Date: 11/13/2019 4:23:26 PM
Overall Posts Rated:
33
Must be an issue with your payment. I purchased supporter yesterday and received it instantly.

From: Gugugu

This Post:
00
301637.7 in reply to 301637.3
Date: 11/14/2019 11:08:06 PM
Gugugu
CBSL
Overall Posts Rated:
7474
Second Team:
Nikanbudongzhongwen
I purchased supporter for one year for me and my friend yesterday and it still isn't on my account .
Could you please help me to solve the problem?
My team id is 69447, my friend's team id is 25278
Thanks a lot.

Last edited by Gugugu at 11/14/2019 11:14:22 PM

This Post:
00
301637.9 in reply to 301637.8
Date: 11/17/2019 7:26:20 AM
Overall Posts Rated:
110110
Same mistake over here.
3 months + 12 months and has not yet been activated

This Post:
00
301637.10 in reply to 301637.9
Date: 11/18/2019 1:59:03 AM
Overall Posts Rated:
00
Same mistake over here.
3 months

This Post:
00
301637.11 in reply to 301637.10
Date: 11/18/2019 10:55:23 AM
TrenseRI
II.1
Overall Posts Rated:
36073607
Second Team:
ChiLeaders
Please have some patience, all bought Supporter packages will be allotted ASAP.

The problem has been fixed and from now on, there should be no new Supporter related problems.