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This Post:
00
215918.11 in reply to 215918.10
Date: 5/10/2012 1:16:23 PM
Overall Posts Rated:
968968
Okay thats fair, isn't there an initial BBmail sent from a local game master? Could we include the mentors link in there and let them know that if they have ANY questions or are looking for a mentor, that'd be the place to go?

This Post:
00
215918.12 in reply to 215918.10
Date: 5/10/2012 2:01:27 PM
Overall Posts Rated:
959959
For me, we absolutely need to have the newbie asking. We can have a more official and integrated program if you want, but they have to ask. I don't want to spam someone to help him. In big countries, there is a lot of newcomers each week. They want help ? No problem. They don't want ? No problem too.


i am not so sure how the welcome messages from us Gm are generated, maybe there is a possibility to link a thread there maybe even nation or at least language specific(i believe every language have a own help forum, where such a thread could make sense).

Those welcome message, already offer some assistence at least in the german version and it doesn't look so automatic, maybe someone can add the english version.

This Post:
00
215918.14 in reply to 215918.10
Date: 5/11/2012 11:36:47 AM
Overall Posts Rated:
916916
For me, we absolutely need to have the newbie asking. We can have a more official and integrated program if you want, but they have to ask. I don't want to spam someone to help him. In big countries, there is a lot of newcomers each week. They want help ? No problem. They don't want ? No problem too.


It's not spam, it's just offer help. It happens in a lot of games were it's normal the game sends you messages about news, new functions, special offers etc.

I'm pretty sure the spanish help forum has a low traffic.


I often see managers leaving the game that before leaving they say they didn't know how to advance in the game.


The system would have the purpose to try to help the managers with the aim they don't end leaving the game. If that works, at the end there are more chances the game attracts more supporters

From: Chekreyes

This Post:
00
215918.16 in reply to 215918.15
Date: 5/13/2012 10:52:44 PM
Overall Posts Rated:
926926
Perfect, I think this is a great idea

This Post:
00
215918.18 in reply to 215918.17
Date: 5/14/2012 12:03:17 AM
Overall Posts Rated:
926926
If we're going for an easy solution just put a link in the welcome message to a stickied thread for tutoring. Each nation would need somebody in charge of the thread. (Possibly include that in the duty's of the national team coach?)

This Post:
11
215918.21 in reply to 215918.18
Date: 5/19/2012 9:41:34 PM
Overall Posts Rated:
766766
IMO, one of the biggest prblems new users have is understanding how to be competitive, the get a rush of blood to the head when they see a $50k salary PF for sale on the TM for $800k, blow all their cash, team is still shite, 6 weeks later they think the game is bad and then leave/never log on again.

what about instead of a tutoring thread, why not makea thread that has basic dot point timelined activities that the user should/shouldnt do, and just forward them that?

eg:
Week 1
- welcome to Buzzerbeater blah blah
- here is someonew that you can msg for help
- setting your lineup 4 ur first game etc

Week 2
- training do's n don'ts and who on ur team u should be training.
- transfer market and why you shouldnt go out n buy that $100k salary player.
- the best tactic for ur team

- Week 4
- enthusiasm and why u shouldnt CT just yet and y u should TIE that bot team.
- othe parts of the game to ignore for now

week 8
- advanced tactics
- buying better players
etc etc
etc

basically just a guide to sending them on their way for the first few months of the game, such that they havent stuffed up their team financially and have confidence in knowing how the basics of the game works AND have had some success because of it at least hopefully they wont have an attitude of "this game is stupid, it dosnt work" etc etc....

just an idea anyways.
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