We are all customers. I AM a paying customer, you're not. You click on some ads. Thanks for the 1c per click buddy.
You fail to understand that they simply do not have the resources available to fix things straight away. They try to fix is as soon as possible, but they don't have a big team to be online 24/7.
You expect everything right now.
You don't believe they are trying their best, because if you did, you wouldn't have this attitude.
Show a little patience. It's NOT A BIG DEAL.