Sure, you are right about the problem being here longer, even before I became BB Patrick as you say. Yes the communication was far from optimal before, but that's exactly the reason why Edju and I are here now. We aren't developers, we can't program whole BB. We can increase the communication, the in game problems and thus decrease the time of problems being fixed. We can notify the developers earlier, they got more time to work on the back-end problems instead of responding in threads here.Hattrick got a few community guys for a long time already, like HT-Tjecken. So long story short, I hope we can improve this communication to you guys, and I'm convinced we can. I could have seen this playoff problem way earlier that day, but unfortunately I didn't, I missed the thread when I logged in early. If I managed to see it earlier this problem (not the others about updates running late) wouldn't have been as big as it was now. When I saw this at first (I'm in European timezone, so I should see these way earlier than BBs who were just awake when the problems started at 9 AM USA Time), it was 15 minutes after my game should start at 7:15 PM my team, 1:15 PM USA time. This means we were behind more than 4 hours, the game engine needed to catch up 4 hours of games asap. This is impossible to do it any quicker than we did now.I appreciate all the feedback you, and everyone else, gives. That's what keeps us and BB improving. Just as I think we can communicate things more effectively now.
I've made a report on it. Hopefully we get some feedback soon.