One thing to try when the site is struggling is to connect directly to the second server:(http://www2.buzzerbeater.org)Then can a GM kindly make a very clear NEWS ITEM to state that other servers are available... it doesnt take long and with the lack of news recently (still cant understand why the BB3 isnt getting any coverage this season). Yesterday at midday (japan time) there were 37 users on and it took me ages to sign in across all servers. At least if new users are aware of other sign in options this would increase their chances of not becoming upset.
One thing to try when the site is struggling is to connect directly to the second server:(http://www2.buzzerbeater.org)
I even have the supporter package, and even with supporter, a lot of times i have to wait a couple of minutes for the page to load.