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BB Global (English) > We are tired of seeing: " SERVER IS TOO BUSY"

We are tired of seeing: " SERVER IS TOO BUSY"

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From: Hadron

To: MJ
This Post:
00
172332.27 in reply to 172332.25
Date: 1/26/2011 1:00:15 PM
Overall Posts Rated:
3333
I get your frustration but maybe you should consider politely pointing out the shortcomings of a free service...demanding better service when you're not paying a dime sounds a little..crude.

From: MJ

This Post:
00
172332.28 in reply to 172332.27
Date: 1/26/2011 1:24:40 PM
Overall Posts Rated:
5050
I get your frustration but maybe you should consider politely pointing out the shortcomings of a free service...demanding better service when you're not paying a dime sounds a little..crude.


You are right dear.
but do you know if I was more polite first?? anyway I don't think I wrote impolite here.
first I send a BBM and ask what is the problem? why can't you fix it? but get no answer
then I wrote on FB page but again no answer.
and then I try something controversial to reach the answer.
and it works!
you know all of my sentences are polite but somehow controversial!

also when we join here, they can get advertisers and i think it's somehow paying! if we get better services we suggest it to more friends and they can get more advertisers. it's Finance not only pay to get!
anyway I decided to get supporter as i enjoy this game last season. but when I saw problem after problem I felt in doubt.
Ii won't support bad services or under compulsion.
If it is go0d, i play. if it's not i don't! that was my message and was clearly polite!



Last edited by MJ at 1/26/2011 1:43:23 PM

From: Hadron

To: MJ
This Post:
00
172332.29 in reply to 172332.28
Date: 1/26/2011 1:34:55 PM
Overall Posts Rated:
3333
Yeah! You've been hit by, you've been struck by...a smooth .....


This Post:
11
172332.30 in reply to 172332.29
Date: 1/26/2011 2:20:25 PM
Overall Posts Rated:
155155
Just tried to log in for about 20 minutes to get in on a transfer. The guy did not even sell.

I am just wondering why transfers are not being extended?

Run of the Mill Canadian Manager
This Post:
11
172332.31 in reply to 172332.13
Date: 1/26/2011 2:21:30 PM
Overall Posts Rated:
406406
We are tired of seeing: " SERVER IS TOO BUSY"


So are we.


Then why dont you pull the plug and shut down the game for some time to fix these problems? I guess that would be very annoying but at least a fair solution.

The transfer market is like russian roulette and the season ticket holder issue just gets worse and worse the longer a solution is delayed. Its not even gameday and the server just had a 10 minute hiccup again...

From: Marot

To: MJ
This Post:
00
172332.32 in reply to 172332.28
Date: 1/26/2011 3:10:35 PM
Overall Posts Rated:
916916
I get your frustration but maybe you should consider politely pointing out the shortcomings of a free service...demanding better service when you're not paying a dime sounds a little..crude.


You are right dear.
but do you know if I was more polite first?? anyway I don't think I wrote impolite here.
first I send a BBM and ask what is the problem? why can't you fix it? but get no answer
then I wrote on FB page but again no answer.
and then I try something controversial to reach the answer.
and it works!
you know all of my sentences are polite but somehow controversial!

also when we join here, they can get advertisers and i think it's somehow paying! if we get better services we suggest it to more friends and they can get more advertisers. it's Finance not only pay to get!
anyway I decided to get supporter as i enjoy this game last season. but when I saw problem after problem I felt in doubt.
Ii won't support bad services or under compulsion.
If it is go0d, i play. if it's not i don't! that was my message and was clearly polite!



You have been only here for 1 season, lucky you dindt see how it went the change of the server, that was a hard situation, you should have more patience before complaining in that way.

The easy thing is to support a team or a game(etc) when the things go fine, but i started to support them after the server change and we were on a complicated situation...

Anyway, it would be nice some feedback about the new tactics...

This Post:
00
172332.34 in reply to 172332.33
Date: 1/26/2011 4:32:22 PM
Overall Posts Rated:
55
17 timezones away is actually better then 14 since its a 24 hour clock. 24-17=7 hours differential

This Post:
11
172332.35 in reply to 172332.13
Date: 1/26/2011 4:36:00 PM
Overall Posts Rated:
246246
When I see all that frustration here I take the opportunity to thank you for making my preferred game available every day. I feel a lot of respect for your work and hope you don't get frustrated with these obstacles!

From: iwen
This Post:
1212
172332.36 in reply to 172332.35
Date: 1/26/2011 6:40:11 PM
Overall Posts Rated:
345345
I think a little bit of perspective is required here from everyone, paying supporter or not.

The thing is, the developers have limited resources. The fact that they all have full time jobs proves that this is a passion but more of a hobby than a bread winning job. They are doing this out of love. We all need to understand that and we all need to understand that things take time, and when you don't have the resources available, things take longer to be fixed.

This is also an online game. All online games suffer outages. Even multi-billion dollar companies such as Blizzard have server issues, and people pay $15 a month to play their games. The main difference is they have thousands of coders who can look at an issue if one arises and have it sorted out real quick. There are only a few BB's who can edit the hundreds of thousand lines of code in the game. It takes time. Online games can be down sometimes. It's just a fact of online games. No amount of bitching can change that, there are just so many variables that can affect server speed. Whether it be on BB's end, the server host or on your end.

If the game is down, it really isn't a big deal. Just go and do something else. I spend time with my kids, or watch some TV, play some other games or just do some work from home. I will try 30 minutes later. Some perspective guys. Just go do something else for a while, I'm sure you can find something to do.

Finally, I really wish more people would pay for supporter, bugs or not. I love Buzzerbeater and have been playing for almost 2 years, paying supporter one year at a time. How do I justify this? I love Buzzerbeater. The day Buzzerbeater dies cause they can no longer support the costs of running the game, I will be sad but at least I did my part by paying for it. I pay $50AUD a year, which is less than the cost of a PS3 game I buy (which usually bores me after 3-4 weeks), whereas Buzzerbeater has kept me happy for 2 years. If 1000 people bought Supporter, that's enough for them to hire a new developer full time. The more resources they have, the greater the game can be. If you wish to play the game for free, by all means, you have a right to that. But please be more understanding and considerate to the BB's as they try and work through things. They love the game and it's not like they're just sitting back and laughing at these bugs. They're doing the best they can with what they have.

If you're a paying supporter, you have a right to be aggrieved by some of the bugs, but these things take time. We just need to be patient and continue our support for them.

BB's, keep up the good work.

Last edited by iwen at 1/26/2011 6:41:08 PM

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