There is a different between an unprofitable business and an NPO. In the US there are legal definitions for this/laws/regulations...guidelines. In the normal moral sense and just ethically from a business standpoint...you shouldn't treat your customers like volunteers and your game like a charitable work. Neither is neither.
I really dislike ANY business or business person who tries to sell this idea they are in a labor of love all the while they are trying to make money. Which is it? Are you trying to make money, or are you running an NPO??????????????
BB might change if they started to think of themselves as a business and their customers as customers. It might straighten some things out.
I have been preaching this for the last few years and I guess the BBs would agree to those statements. However there is a huge number of dull users that will hate and condemn you for what you said there, just because they do not seem to understand how businesses work...
Größter Knecht aller Zeiten aka His Excellency aka President for Life aka Field Marshal Al Hadji aka Lord of All the Beasts of the Earth and Fishes of the Seas aka aka Conqueror of the Buzzerbeater Empire in Europe in General and Austria in Particular