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BB Global (English) > Is BB dying a slow death - Part Two

Is BB dying a slow death - Part Two

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This Post:
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275697.390 in reply to 275697.389
Date: 7/21/2016 7:04:17 AM
Overall Posts Rated:
88
You guys made me recheck my email and sure enough there is no email i can contact.

This is the email i got,i dont need to translate it as you all give the same generic copy-paste response to everybody you deny,it might even get sent automatically i dont know.

I fail to see where there is any email address given.

https://i.imgur.com/DNeK3Vf.jpg

I actually completely forgot i even replied to the sender of this email,as you can see i had no hopes of getting a response as i know those emails are most of the time a @dont-reply emails. And of course i didnt get a response.

https://i.imgur.com/jGerEfs.jpg


It says i didnt give enough information but i filled every field i had to,otherwise i wouldnt even be able to finish the registration in the first place.


I might need a new pair of glasses but i dont see any email address given to me to contact somebody.


Bad GM or not this is extremely unprofessional.


Last edited by Jason Genova at 7/21/2016 7:05:37 AM

This Post:
00
275697.391 in reply to 275697.390
Date: 7/21/2016 8:01:49 AM
Totwart
ACBB
Overall Posts Rated:
32353235
Second Team:
Furabolos
If you haven't received a rejection message, then there is a mistake that we have to solve and we will chekc to do it as soon as possible. It's not a general issue, since we are receiving some e-mails from time to time.
On the other hand, the signup request consits not only in filling all the fields, but doing it seriously, so the fact that you have been rejected could have been perfectly normal if you tried to signup with fake data.

From: GrFlur

To: Foto
This Post:
00
275697.392 in reply to 275697.391
Date: 7/21/2016 8:23:08 AM
Overall Posts Rated:
592592
Is not this conversation absolutely off toppic in wich case it will be proper to do a new thread?

Howl to the Moon, you won't regret it.
From: Foto

This Post:
00
275697.394 in reply to 275697.392
Date: 7/21/2016 8:44:59 AM
Totwart
ACBB
Overall Posts Rated:
32353235
Second Team:
Furabolos
Not really if the signup procedure is claimed to be one of the reasons to have less users and the main topic of the thread is that BB number of users was decreasing.
It's important to figure out if this could be true or not and what can be done by the staff to improve this.

From: Foto

This Post:
00
275697.397 in reply to 275697.395
Date: 7/21/2016 9:23:22 AM
Totwart
ACBB
Overall Posts Rated:
32353235
Second Team:
Furabolos
This time it's me who consider that the second part of your post it's offtopic
About the first part, I really agree (more or less) with you. But as you can understand, one thing is the general policy, which is very close with what you are demanding, and another one some concrete cases that should be handled in a different way or where we have to be more careful.

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