I think the reason why Discord is utilized so much now is because over time, the forums in the game have straight up died and are fairly inactive overall. They are also fairly difficult to navigate for new users and that is simply due to how they were initially set up when the game was created. Our USA discord naturally became a centralized location for users across the game (though it wasn't really supposed to be) and I think when the new owners came in they made their "official" discord as that is the modern way to communicate nowadays. Not saying it is the correct way to operate, because I agree more things should be brought into the game, just saying that is why I think that has happened.
I think we are perfectly aligned on your second paragraph. The communication and how the new ownership have operated to this point has been absolutely terrible. I have some more thoughts on all that but I will keep them to myself lol.
I see you still have your trio of u21 guards you trained for me a few seasons back......I am excited (but also not excited) to play against them.....best of luck this season!!