The thing is though that many users complain over different things in the game and if nothing is done there is more complaints. But as a change comes to address something a storm of complaints come because of changes being made.
I'm not sure how they should do to keep everyone happy. Do you even think it's possible?
Because the game is clearly headed in the wrong direction - has been for like 6 years or so. There have been so many wasted opportunities to fix certain issues and every fricken time the communication failed miserably.
Now the game is becoming rocket science and the old "no spoonfeeding" mantra is obviously the main problem here. Releasing a season news post after the first season game is stupid, because many users plan in advance. Having to explain this to you and your posse is tiring and even more frustrating.
Größter Knecht aller Zeiten aka His Excellency aka President for Life aka Field Marshal Al Hadji aka Lord of All the Beasts of the Earth and Fishes of the Seas aka aka Conqueror of the Buzzerbeater Empire in Europe in General and Austria in Particular