Unfortunately, occasional outages are to be expected with a web-based game.
I think a lot of people's expectations (including mine) are higher than yours. A game with paying customers shouldn't be almost completely unusable for a few days. It's very disappointing to see that the massive influx of users are again having such a bad experience.
Anyway, I see another web server has been ordered, so maybe things will be better soon. (Hopefully the load balancing will be a little more sophisticated than HT's "recommended server" model...)
It's not a good situation, I agree. I wouldn't try to intimate otherwise.
But outages DO happen. To expect that they will never happen for any reason is folly.
Contrary to popular belief, I'm not a dullard. I understand people are going to be upset. I just try to lower their thought process from KILL to merely pissed off.
NO ONE at this table ordered a rum & Coke
Charles: Penn has some good people
A CT? Really?
Any two will do
Any three for me
Any four will score
Any five are live