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Bugs, bugs, bugs > Renew utopia and do not get my supporter extended

Renew utopia and do not get my supporter extended

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This Post:
00
268563.5 in reply to 268563.3
Date: 4/2/2015 3:21:22 PM
Nightearls
II.3
Overall Posts Rated:
536536
Second Team:
Silver Onions
thanks

Only in the dark, we succeed!
This Post:
00
268563.6 in reply to 268563.3
Date: 4/2/2015 9:02:33 PM
Overall Posts Rated:
596596
Wait, free month?
I just added a year on my Utopia team since my Supporter was already through next year.
Does that qualify me for a free Utopia month as well?

From: koffo

This Post:
00
268563.7 in reply to 268563.6
Date: 4/3/2015 3:12:20 AM
DK BEARS
II.2
Overall Posts Rated:
114114
Second Team:
DK BEARS B
I tried to renewal my second team via Pay by cash, but I became following message:

Invalid Order

We're sorry. The information passed with you to our site has failed our authentication checks. For your security and proper processing, we validate all orders.

The PayByCash Web Operations Team has been alerted to this error and will work to correct this problem as soon as possible.

We're sorry for your inconvenience!

What to do? I don´t have a possibility to renew via Paypal etc.

This Post:
00
268563.8 in reply to 268563.7
Date: 4/3/2015 4:22:53 AM
Overall Posts Rated:
55315531
This Post:
00
268563.10 in reply to 268563.9
Date: 4/3/2015 10:21:39 AM
Overall Posts Rated:
12901290
I bought the 1 year bundle and did not get an extra month. Should I not have gotten it?

This Post:
00
268563.11 in reply to 268563.9
Date: 4/3/2015 11:08:30 AM
Overall Posts Rated:
596596
Wait, free month?
I just added a year on my Utopia team since my Supporter was already through next year.
Does that qualify me for a free Utopia month as well?


Utopia and Supporters are two different things.

In the current case, renewing Utopia for a year will grant you a free month of Supporter whether you are Supporter or not. There is no additional free month in Utopia for renewing Supporter options.


Ah, so my Supporter subscription will extend forward one month.

This Post:
00
268563.13 in reply to 268563.11
Date: 4/3/2015 7:10:46 PM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
Yes, in your case the extra month was not given so I did it manually.

@Mod-worthy42: I've sent you a BB-message, please check your inbox.

Last edited by BB-Marin at 4/3/2015 7:12:00 PM

This Post:
00
268563.14 in reply to 268563.13
Date: 4/3/2015 9:53:39 PM
Fab Five
II.3
Overall Posts Rated:
13351335
Second Team:
Fabulous Five
I renewed my second team the 12 of february.
Did I get the extra month of supporter?

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