So the topic is "this is why you loosing users".
They leave because they maybe get 1-2 games in their whole carer where few players make 6 PFs?
You want to say that this never happen in real life? Players are sometimes more motivated or more aggressive or in a bad mood or etc, even the best team loose sometimes again the worst or similar, in this case, they were 2 teams with a similar quality, he lost by 1p and it's not a big deal in my eyes.
His players were too aggressive this game, he had a bit of bad luck and that's it, don't quit first time you get angry, try harder!
Cheers!
This is where we hold them!