so I think it is unfair to say that they are in job/in uniform representing an employer in BB. They are helping out as a community service and he does a very good job.
There is a difference between Mods, GM, EGM and BB.
A mod is a person helping out, a GM+ represents the company. After all the "cray cray" EGM-title was introduced for a reason.
I have been arguing that "officials" should write in a certain manner and had my troubles with GMs before (especially with that infamous spaniard). Nobody was forced to take the job, so please don't complain about (potential) customers being rude. Thats the fate of every customer agent or more general every person that has to deal with clients. Also the post saying Marin would kill himself if he was on the forums more often.... come on maaaaaaaan.... Forreal....
The direction the game was/is headed since 2012, it's no biggie the users vent their anger...
What we read here is nothing, seriously...
Größter Knecht aller Zeiten aka His Excellency aka President for Life aka Field Marshal Al Hadji aka Lord of All the Beasts of the Earth and Fishes of the Seas aka aka Conqueror of the Buzzerbeater Empire in Europe in General and Austria in Particular