BuzzerBeater Forums

Hi, thanks for your effort and quick feedback on this issue. In my case the attendance issue now seems fixed, but apparently the numbers don't add up on the economy page. That is, there seems to be some wrong calculations:

From my transaction log:

2/18/2009 Sale of player Richard Sørgård $ 2 910 $ 882 977
12/19/2009 League Game against Northern Dragons $ 555 030 $ 1 290 985

Now, 882977 + 555030 should be 1438007, not 1290985. Thus, the attendance is right, but I did not get paid - lacking 147022 it seems. Perhaps others affected have the same issue?

Anyway, thanx again for your effort and please enjoy X-mas before adressing this issue again :-)

I seem to have similar issues:

Balance after economy update 12/14/2009 $ 609 407
12/19/2009 League Game (Televised) against irak2 $ 322 464 $ 856 313

609 407 + 322 464 = 931 871, a difference of (931 871 - 856 313) 74 558 less than it should be according to new calculations.

But as Borislav said, enjoy christmas before addressing it again.

EDIT: On closer review I have recieved corrected amount. It is only the finance page that are not updated.

Last edited by Svett Sleik (U21-Scout Norge) at 12/22/2009 8:16:30 PM

same as me.

18/12/2009 Sale of player Josef Farkač $ 582 000 $ 1 146 204
19/12/2009 League Game (Televised) against BC Modrany Heat $ 553 950 $ 1 575 216

And it looks like league average for attendance didn't change.

Okay. I'll keep monitoring my attendance and fan survey. Because I'm not that satisfied for this. Atendance was in the first round ~18k until bug got fixed after that 12217 and all the changes happend on bleechers. Fan survey only had 3 ratings before first game? I'm not sure if there's something wrong. But for now it seems to be correct.

So that fan survey doesn't explain all and ticket prices have been same from november.

But thanks for quick answer and keep up the good work and happy holidays.

The value at the Manage My Team quick finance overview should be the right one, the balance of the economy page sheet just isn't updated yet. So you did get the right amount of money, but since the economy page updates at monday, it's not shown yet, while it is in the MMT page.


Last edited by BB-Patrick at 12/23/2009 8:05:06 AM

all teams in my league seem already got normal with attendance... but I'm not..
12/19/2009 13923 this season first HC match
as 10th season 1st one Attendance: 16700

Hi Everyone,

First off, the accounting miscalculations have been fixed. That is, all of the numbers on your economy page should now correctly add up based on the individual line items. Please let me know if this is not the case for anyone.

I wanted to express my deepest apologies for the way this has all transpired over the past week. There was definitely a mix-up on our part, and it happened to be very similar to the one that occurred last season. I could try and defend this by saying "hey, bad things happen, nobody's prefect," but I don't think that will make anyone feel any better -- even if I could argue that it's ok for these things to happen sometimes, letting the same problem happen twice in a row is just poor checking on our part, and there isn't much of an excuse for it.

The best I can say about the situation (and I hope that this is something you've all come to realize in the past) is that we will always try our best to resolve any issue that comes up, even if it occasionally takes more than one iteration to fix properly. It really sucks when something like this happens, especially when it affects some of our oldest and dearest users, and I know how tough it can be to stay patient when there is something wrong with your team's finances. I can assure you this problem will not happen again next season.

Merry Christmas and Happy Holidays to everyone.

Sorry for the Email Mark, Merry Christmas btw.

I just was wondering whether you could check my attendance for the match 12/19/09 (18244535). I have this recorded from the night the match was played:

BL- 15395
LT- 2700
CS- 802
LB - 36

This is what is currently recorded after all the "fixes":
BL -9949
LT - 2700
CS- 802
LB- 36

Is this correct or can I get the remaining bleachers back? either way let me know. No biggie, I know you guys have been crazy busy trying to get it up and going.

All the best,

-NS

hmm... i will look at your case specifically.. as clearly your attendance went back up again using the right GE code on your next home game... i'm not sure how your attendance numbers were not fixed with my cleanup code... i will need time to investigate and obviously this is a difficult time for us as we are all away on holiday with our families trying to get things done while not pissing off our families for being on computers.

I understand fully. When you get back after the holidays perhaps you could verify that this is the correct lower tier seats sold for my team (I had 200 more lower tier seats total on the last games):

Lower Tier
12/19/2009 irak2 14596 971 271 15 15853
11/28/2009 Hammerdown 17736 1963 337 30 20066
11/27/2009 Armata Leone di Lernia 14927 1602 279 25 16833 Private
11/24/2009 MVPmasters 17217 1884 329 29 19459
11/17/2009 Saga Magic 17422 1914 333 29 19698
11/10/2009 Tiger Town 12935 1762 326 30 15053
10/31/2009 langnes u16 17977 1696 307 28 20008
10/30/2009 Alvares Cabral 17848 2000 400 40 20288 Private
10/23/2009 nth_mlb_giants 17848 2000 400 40 20288 Private
10/22/2009 Nøtterøy Funkadelics 17848 2000 400 40 20288 Cup

Last edited by Svett Sleik (U21-Scout Norge) at 12/25/2009 7:21:58 AM