Yes they are aware of it and looking for solutions. Of course, doesn't mean easy solution or will happen or any expected dates, but they are not letting that game go down.
That's a politicians statement. We all know what a politicians word is worth.
Let's be honest... The users asks for W, offer X,Y and Z as a possible solution and finally either nothing happens or a solution ยง is developed, which nobody fully understands.
If there is no money, you can either cut the expenses or find other sources of income. Maybe a little bit of both would be the best - there is an abundance of users willing to GIVE you money for a second team. If properly done this could raise enough money to get the app coded - which will bring more users and more money...
Grรถรter Knecht aller Zeiten aka His Excellency aka President for Life aka Field Marshal Al Hadji aka Lord of All the Beasts of the Earth and Fishes of the Seas aka aka Conqueror of the Buzzerbeater Empire in Europe in General and Austria in Particular